Privacy Policy

Effective Date: 02/02/2026

SolarExits.com (“SolarExit,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

By using this website, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you voluntarily submit it or when it is collected automatically through standard website technologies:

- Name

- Email address

- Mobile phone number

- ZIP code or general location

- Information submitted through forms, quizzes, or consultation requests

- IP address, browser type, device type, and website interaction data

This information is collected solely to provide requested services, customer support, and relevant updates related to your inquiry.

2. Cookies & Website Interaction Data

We use cookies and similar technologies to improve website functionality and user experience.

Cookies may store preferences such as name or email to reduce repeated data entry. Cookies may remain stored for up to one year unless removed by you. Temporary cookies may also be used for login and security purposes and do not contain personal data.

You may disable cookies through your browser settings, though some site functionality may be affected.

3. Embedded Content from Third-Party Websites

Our website may include embedded content (such as videos or images). Embedded content behaves the same as if you visited the third-party website directly.

These third-party sites may collect data, use cookies, or track interactions according to their own privacy policies. We do not control or assume responsibility for third-party privacy practices.

4. How We Use Your Information

We use collected information to:

- Respond to inquiries and consultation requests

- Provide customer service and case-related updates

- Communicate important service notifications

- Improve website functionality and user experience

- Comply with legal and regulatory requirements

5. Mobile Phone & SMS/Text Messaging Privacy (TCPA & Twilio A2P Compliant)

SMS Consent

By submitting your mobile phone number through a form, quiz, or consultation request on SolarExits.com, you expressly consent to receive customer service alerts and updates related to your solar contract from SolarExit via SMS/text message.

SMS messages may include:

- Appointment confirmations or reminders

- Case or service status updates

- Important service-related notifications

Message Frequency:

Message frequency may vary based on your interaction with our services. You may receive up to 15 messages per month.

Message & Data Rates:

Message and data rates may apply and are determined by your mobile carrier.

Opt-Out Instructions:

You may opt out at any time by replying STOP to any SMS message. After opting out, you will receive one final confirmation message and will no longer receive SMS communications unless you re-opt in.

Help & Support:

For assistance, reply HELP to any message or contact us through the contact information available on this website.

Mobile Data Protection

We do not sell, rent, trade, or share your mobile number, SMS consent, or opt-in data with third parties for marketing purposes.

SMS opt-in data may only be shared with trusted service providers strictly necessary to deliver messaging services (such as messaging platforms, carriers, or technical vendors). These providers are contractually required to safeguard your data.

All SMS consent records are securely stored and never shared with unrelated third parties.

6. Email Communications

By proceeding, you consent to receive service-related communications from SolarExit via email. Consent to receive communications is not a condition of purchase and may be withdrawn at any time.